Last Updated - July 01, 2025

Terms and Conditions

Welcome to HDA Taxi. By using our services, you agree to abide by the following Terms and Conditions. Please read them carefully before proceeding.

1. Definitions

  • 1.1. "Service" refers to the ride-hailing services provided by HDA Taxi through its platform, including website, mobile application, or any other medium.
  • 1.2. "User" refers to any individual or entity utilizing the Service, including passengers and drivers.
  • 1.3. "Platform" refers to the HDA Taxi website, mobile app, or any other medium used to access our Service.

2. User Eligibility

  • 2.1. Users must be at least 18 years old to create an account and use the Service.
  • 2.2. Drivers must meet all local regulatory requirements, including holding a valid driver’s license and necessary permits.

3. User Accounts

  • 3.1. Users must provide accurate and complete information during registration and maintain the confidentiality of their account credentials.
  • 3.2. Users are responsible for all activities conducted under their account. HDA Taxi is not liable for any unauthorized use of accounts.

4. Booking and Payments

  • 4.1. All ride bookings must be made through the Platform.
  • 4.2. Users agree to pay all charges associated with their rides, including fares, tolls, taxes, and other applicable fees.
  • 4.3. Payment methods accepted include credit/debit cards, digital wallets, or other methods as specified on the Platform.
  • 4.4. Any disputes related to payments must be reported within 48 hours of the transaction.

5. Cancellation and Refund Policy

  • 5.1. Cancellation fees may apply if a ride is canceled after a driver has been assigned.
  • 5.2. Refunds, if applicable, will be processed at the sole discretion of HDA Taxi based on the circumstances of the case.

6. User Conduct

  • 6.1. Users must behave respectfully and lawfully while using the Service.
  • 6.2. Prohibited conduct includes, but is not limited to:
    • Harassment or abuse of drivers, passengers, or other users.
    • Damage to vehicles.
    • Use of the Service for illegal purposes.

7. Driver Responsibilities

  • 7.1. Drivers must maintain their vehicles in a safe and roadworthy condition.
  • 7.2. Drivers must comply with all traffic laws and regulations.
  • 7.3. Drivers are independent contractors, not employees of HDA Taxi.

8. Liability Disclaimer

  • 8.1. HDA Taxi acts as a facilitator between users and drivers and is not responsible for any direct or indirect damages arising from the use of the Service.
  • 8.2. HDA Taxi is not liable for delays, missed appointments, or cancellations caused by drivers or external factors.

9. Privacy Policy

10. Termination

  • 10.1. HDA Taxi reserves the right to terminate or suspend user accounts for violations of these Terms and Conditions.

11. Modifications

  • 11.1. HDA Taxi may update these Terms and Conditions at any time. Continued use of the Service constitutes acceptance of the updated terms.

12. Governing Law

  • 12.1. These Terms and Conditions shall be governed by the laws of the jurisdiction in which HDA Taxi operates.

13. Contact Us

  • 13.1. For questions or concerns regarding these Terms and Conditions, contact HDA Taxi support at support@hda.taxi.

By using HDA Taxi, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.